Terms of Use

Last updated: September 18, 2026

Welcome to Shixi Chinese. Shixi Chinese is operated by FLOW RESONAN MEDIA LIMITED (流韻共振(香港)傳媒有限公司), a company registered in Hong Kong.

By accessing our website, creating an account, enrolling in a programme, or using our services, you agree to these Terms of Use.

1. Our services

Shixi Chinese provides online Chinese-language learning programmes, including live classes, course materials, recordings where offered, and related student support. Programme details, schedules, pricing, and access periods are stated on the relevant product page.

2. Accounts and enrolment

You are responsible for providing accurate account and payment information. Access to a programme is personal to the enrolled student and may not be shared, transferred, resold, or used by another person.

3. Live classes, recordings, and schedules

Live-class schedules may be adjusted when reasonably necessary. If recordings are offered for a programme, access is limited to enrolled students during the stated service period. Recording links, course materials, and access credentials must not be copied, shared, distributed, or made available to third parties.

4. Payments

All prices, currencies, billing terms, and available payment plans are shown at checkout. By placing an order, you authorize the applicable payment provider to process your payment. We may suspend or cancel access where payment is unsuccessful, reversed, disputed, or fraudulent.

5. Refunds

Refund requests are handled under our Refund Policy, available on this website. Nothing in this policy limits any mandatory consumer rights that may apply to you.

6. Student conduct

Students must participate respectfully and must not harass, abuse, disrupt, impersonate others, or misuse the learning environment. We may suspend or terminate access where conduct materially breaches these Terms.

7. Intellectual property

All class materials, videos, recordings, documents, branding, and other content provided by Shixi Chinese are protected by intellectual-property laws. You receive a personal, non-transferable right to use the materials for your own learning only. No content may be reproduced, sold, published, shared, or used commercially without our prior written permission.

8. Privacy

Our collection and use of personal information is described in our Privacy Policy.

9. Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on this page with an updated “Last updated” date. Continued use of our services after an update means you accept the revised Terms.

10. Contact

For questions about these Terms, please contact:

[support email]

WhatsApp: [WhatsApp number]

Operator:

FLOW RESONAN MEDIA LIMITED

流韻共振(香港)傳媒有限公司

Business Registration Number: 81199634

UNIT 903, 9/F., CAMERON COMM CENTRE,

458-468 HENNESSY ROAD, CAUSEWAY BAY, HONG KONG